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I forgot my Citizen Card password: find out right now what to do to create a new password! Read the text!
The Citizen Card is a tool that provides access to social and labor benefits resources administered by Caixa Econômica Federal.
Currently, it is not used as much as before, given that many social and labor resources are paid into their own accounts, such as, for example, Got it box.
However, it is still widely used by people who do not have access to a digital social savings account.
Therefore, it is very common to find users who want to discover how to recover the password Citizen Card.
One of the reasons is that this card is not used frequently, only in special situations.
In today's text, you'll discover how to recover your card password, as well as other interesting facts about this item.
Don't miss it!
What is a citizen card and what is it for?
The Citizen Card is a document issued by Caixa Econômica Federal in Brazil.
It was created with the aim of facilitating citizens' access to social benefits and services offered by the government, such as Severance Indemnity Fund (FGTS), the Social Integration Program (PIS) and Unemployment Insurance.
This card has a unique identification number that is linked to the National Social Information Registry (CNIS), which contains information about the worker, their employment relationships and social benefits.
In this way, it functions as a kind of access card to these services and benefits.
With the Citizen Card, citizens can check information about their FGTS, such as balance, statement, and withdrawal schedule.
You can also check your PIS balance, receive your salary bonus, and withdraw the benefit at Caixa branches, lottery outlets, or self-service terminals.
Furthermore, the Citizen Card is used to request the Unemployment Insurance, a temporary benefit granted to workers who have been laid off without cause.
With it, you can easily check your benefit balance and schedule withdrawals at Caixa branches or bank correspondents.
I forgot my Citizen Card password, what now?
Forgetting your card password is very common, especially if you have other cards and other passwords to remember.
When we forget our credit or debit card passwords, they can be easily recovered through the bank's app.
However, what about social program cards, such as Family Allowance and Citizen Card, where should the password be recovered?
Password recovery can be done through two different channels: telephone or Caixa branch.
To recover your password at the agency, you must have the following documents on hand:
- Identification document;
- Citizen Card;
- CPF;
- Liability agreement signed when the card password was generated.
If you wish to carry out this process in a more practical way, the ideal is to do it by telephone, calling the number: 0800 726 0207.
When calling, select "Citizen Card > Citizen Card Password." Indicate whether the service will be provided using your CPF or NIS number.
Then, enter the chosen document and choose the “Request new password” option.
Although the service begins over the phone, it will be necessary to go to a lottery outlet to complete it.
Is it possible to recover the Citizen Card password online?
Until the time this text was posted, there was no way to recover this password online, only by phone or in person, as already mentioned.
Therefore, if someone contacts you saying that it is possible to recover or reset your password online, be very careful!
I forgot my Citizen Card password: how do I set a new password?
The Citizen Card password must be 6 numeric digits long. Furthermore, it must not contain a date of birth, sequential numbers, repeated numbers, or the PIS number.
To make your card more secure, it's a good idea to create a unique, hard-to-crack password.
Therefore, to avoid forgetting, write down your new password in a safe place to refer to whenever you have questions.
Even if you memorize it, which is highly recommended, still keep it written down somewhere safe.
When using your card to withdraw your benefit, for example, never keep the card and password written down in the same place.
If you lose it, it can be found by a malicious person who will have access to the password and can withdraw money in your place until you block it.
How to block a stolen Citizen Card?
A stolen, lost, robbed or damaged Citizen Card can be canceled at Caixa branches, by calling 111 or online.
In case of theft or loss, it is essential that cancellation is carried out immediately to avoid financial losses.
A new card, i.e. a duplicate, is also requested through these same channels.
In person, it can be issued on the same day, which can be beneficial for those who are receiving a benefit or need to withdraw it urgently.
Conclusion
I forgot my Citizen password, What to do? Go to a Caixa branch and reset your password.
Another way to create a new password is by calling Caixa ao Cidadão Customer Service. After this initial call, you will need to go to a lottery outlet to complete the password recovery process.
Remember to create a secure password for your card, but one that is easy for you to remember.
