I forgot my Caixa Tem password and I don't have access to my email, what now? 

I forgot my Caixa Tem password and I don't have access to my email, what should I do? Read the text and find out!

The Caia Tem app is one of the most downloaded in Brazil. With it, users can handle some government financial transfers, in addition to carrying out many banking transactions. 

Due to the high demand it receives, it is very common present some bugs and instabilities. 

However, in today's text we will talk about a common problem faced by app users: when the customer forgets the password and also no longer has access to the recovery email.

What to do in this situation? How to recover the password?

Read the text and find out!

I forgot my Caixa TEM password and I don't have access to my email: first, learn about the new version of Caixa Tem

Recently, the application of Caixa Tem has undergone a makeover and is more modern, innovative, versatile and with new features. 

Furthermore, it is more practical and easier to use. 

One of the new features that is pleasing users is password recovery directly through the application. 

However, if your problem is: I forgot my Caixa Tem password and I don't have access to my email, This situation cannot be resolved by the application.

Before finding out how to resolve this situation, learn about some new features of the Caixa Tem app.

Caixa Tem credit card

The Caixa Tem credit card is exclusive to digital account customers. It does not charge an annual fee and can be used to pay for purchases in cash or installments. 

For cash purchases, you can have up to 40 days to make the payment, while for installment purchases, you can make the payment without interest, depending on the payment conditions offered by the store.

The card also features NFC technology, which allows contactless payments. In addition, it also offers:

• Additional card;
• Virtual card;
• National and international coverage;
• Minimum accessible limit;
• Discounts with Elo Offers;
• Access to the Elo Flex Platform;
• Discounts on Visa Vouchers.

The card can be issued under the Elo or Visa brand, both of which offer many advantages to their users.

It can be requested in the Caixa Tem app itself. Look for the “Credit card” icon and make a request. 

If there is no proposal for you, update your data and continue using the account frequently and the services it offers.

Additionally, request the physical debit card and use it to pay for your purchases.  

Rapidex Services

This feature is another new feature in the app. With this feature, you can hire an assistance service for different areas of your life with Rapidex Lar, Rapidex and Rapidex Mulher. 

Among the assistance services offered, we find, for example:

• Tire change;
• Car and motorcycle towing;
• Plumber;
• Electrician;
• Glazier;
• Keychain.

Caixa's assistance service can be contracted with a six-monthly or monthly plan. The monthly plan costs just R$$12.90. 

In addition, when you hire this service you will also be entered into monthly draws worth R$1,000,000. 

Caixa Tem Credit

This credit is not a new service and you have probably heard about it here. But let's reinforce some information in this topic. 

There are two different services, one for the individual entrepreneur client and the other is credit for MEI. 

In credit for individual entrepreneurs, it is possible to request up to R$1,000.00 and pay in installments over a maximum of 24 months.

The interest rate starts at 3.99% per month. One of the advantages of this credit is that it is approved for those with bad credit and does not require proof of income.

Caixa Tem credit for MEI can only be requested by people with an active CNPJ and classified under the MEI regime. 

In addition, it is necessary to have an active PJ account at Caixa. Caixa Tem credit for MEI can be approved in larger amounts, however, it can only be requested at Caixa branches. 

On the other hand, credit for individual entrepreneurs can be easily requested through the Caixa Tem app. 

Other features and resources available in the Caixa Tem application

Caixa Tem is becoming a complete digital account. Through it, customers have access to many services and features that can make their financial lives easier. 

It emerged as a tool for the government to pass on Emergency Aid to beneficiaries. 

However, it can currently be used by anyone to carry out various financial and banking transactions.

In the app, you can receive and pay via Pix, pay bills, withdraw without your card and get a statement. 

In addition, you will find the following services and products: 

• Family Allowance;
• Loans;
• Virtual, debit and credit card;
• My Nis;
• Family Support Insurance;
• Box for Them;
• Financial tips;
• Income report;
• Consultation of receipts;
• Phone recharge;
• Consultation of Unemployment Insurance;
• Salary bonus;
• Housing Box;
• Transport recharge;
• Pay at the machine or at the lottery shop;
• Open Finance.

To access these and other features, download the app and open your account. 

I forgot my Caixa Tem password and I don't have access to my email, what should I do?

Forgetting the password for our applications is very common, however, we can easily set it through the application. 

When resetting a password, a code is sent to the phone number or email registered on the account. 

This measure provides greater security for the operation and ensures that the person requesting the password change is the account holder. 

Therefore, if we no longer have access to this phone number or email, this action will become a little more difficult.

In the case of the Caixa Tem app, recovery is done via email, so it is essential to have access to this channel to reset the app password.

However, if you no longer have access to the registered email, how can you resolve this situation?

In this case, the only way to solve the problem is to go to a Caixa branch and request a change of email. 

After the change, you can take advantage of the service and change your password. 

Make sure that the registered number is also up to date, because in many situations, a verification code will be sent to this number, for example:

• Withdraw Bolsa Família without a card;
• Allow application access at the lottery shop.

Conclusion

I forgot my Caixa Tem password and I don't have access to my email, what now? Go to a Caixa branch to register a new email and reset your password. 

Therefore, if you have access to your email, you can recover your password through the app. To do so, access the app by entering your CPF.

On the next page, the field to enter the password will appear, right below you will find the option to recover password.

Click on this option and proceed with the step-by-step recovery process. 

If your application requests authorization for the first access, go to the lottery shop and ask the attendant to authorize your access to the Caixa Tem application.

A code will be sent via SMS to the number registered in the system and you will also be asked to enter the app password.

You will receive a receipt informing you that your digital account is available for use.